8COM Beauty – Privacy Policy
1. Introduction
8COM Beauty (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website, create an account, place an order, or otherwise interact with our services.
We comply with:
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UK General Data Protection Regulation (UK GDPR)
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EU General Data Protection Regulation (EU GDPR)
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UK Data Protection Act 2018
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Saudi Personal Data Protection Law (PDPL) (where applicable)
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Other applicable data protection laws in GCC & MENA
This policy must be read together with:
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Terms & Conditions
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Shipping Policy
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Returns & Refunds Policy
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Cosmetics Warranty Policy
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Cookie Policy
2. Data Controller
Brand Name: 8COM Beauty
Business Type: Online retailer of cosmetics and beauty products
Fulfilment Locations: UK and EU
Service Regions: UK, EU, GCC, MENA
Data Protection Contact:
📧 legal@8combeauty.com
Customer Support:
📧 support@8combeauty.com
(Legal entity name, registration number, and registered address should be added here once published.)
3. Personal Data We Collect
A. Identity & Contact Data
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Full name
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Email address
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Phone number
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Billing and shipping address
B. Order & Transaction Data
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Products purchased
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Order history
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Invoice and payment references
⚠️ We do not store card details. Payments are handled by PCI-DSS compliant providers.
C. Technical Data
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IP address
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Browser and device type
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Operating system
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Cookies and usage logs
D. Customer Support Data
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Communications sent to us
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Images or evidence provided (e.g. damaged items)
E. Third-Party Data
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Payment confirmations
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Shipping and tracking updates
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Fraud prevention indicators
4. Purposes & Legal Bases (UK/EU GDPR)
|
Purpose |
Legal Basis |
|
Account creation & management |
Contract performance |
|
Order processing & delivery |
Contract performance |
|
Payments & invoicing |
Legal obligation |
|
Customer service & returns |
Contract / Legitimate interest |
|
Fraud prevention & security |
Legal obligation / Legitimate interest |
|
Website improvement & analytics |
Legitimate interest |
|
Marketing communications |
Consent (opt-in only) |
5. Marketing Communications
You will only receive marketing communications if you explicitly opt in.
You may withdraw consent at any time by:
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Clicking “unsubscribe”
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Updating account preferences
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Contacting support
Transactional messages (order confirmations, shipping updates) are not marketing.
6. Cookies & Tracking
We use cookies in line with UK PECR and EU ePrivacy rules.
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Essential cookies – required for site operation
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Analytics cookies – only with consent
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Marketing cookies – only with consent
You can manage preferences via:
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Cookie banner
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Browser settings
See our Cookie Policy for full details.
7. Data Sharing
We only share data where strictly necessary, including with:
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Payment processors
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Shipping and logistics providers
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Hosting, analytics, and security providers
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Regulatory or law-enforcement authorities (when legally required)
🚫 We never sell personal data.
8. International Transfers
Because we operate across regions, your data may be transferred outside the UK or EU.
When this occurs, we apply appropriate safeguards, including:
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UK Addendum to EU Standard Contractual Clauses
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EU SCCs
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Contractual data protection obligations
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Secure cloud infrastructure
9. Data Retention
We retain personal data only as long as necessary:
|
Data Type |
Retention |
|
Orders & invoices |
Up to 7 years (tax/legal) |
|
Customer accounts |
Until deletion request |
|
Marketing data |
Until consent withdrawn |
|
Fraud/security data |
As required by law |
10. Your Rights (UK & EU GDPR)
You have the right to:
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Access your data
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Correct inaccurate data
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Request erasure (where legally permitted)
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Restrict or object to processing
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Withdraw consent
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Data portability
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Not be subject to automated decision-making
To exercise rights:
📧 support@8combeauty.com | legal@8combeauty.com
We respond within 30 days.
11. Supervisory Authorities
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UK: Information Commissioner’s Office (ICO)
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EU: Your local Data Protection Authority
12. Children’s Data
Our services are not intended for children under 16.
If a child’s data has been provided without consent, contact us for removal.
13. Security Measures
We use:
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SSL/TLS encryption
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Role-based access controls
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Secure hosting
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Fraud monitoring
14. Policy Updates
We may update this policy to reflect legal or operational changes.
The latest version will always be published on our website.